Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to suggest a platform we should cover, this page is the right place to start. Below you will find how to reach us and what to expect once you do.
How to Reach the Social Casino Team
Email is the most direct way to get a response. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
A brief description of your enquiry in the subject line helps us get your message to the right person faster. You do not need to write at length — a clear, specific question gets a clearer, faster answer.
What You Can Write to Us About
We hear from a wide range of readers. The most common reasons people contact us include:
- Questions about sweepstakes casinos — If something about the dual-currency model, free entry options, or how Sweepstakes Coins redemptions work is unclear, ask us and we will point you in the right direction.
- Corrections and accuracy flags — Our reviews and comparisons are researched carefully, but platforms update their offers, terms and eligible states frequently. If you have spotted something that looks out of date, we want to know.
- Suggestions for coverage — We regularly review which platforms to add to our list. If you think a sweepstakes casino deserves a closer look, tell us about it.
- Partnership and commercial enquiries — If you represent a sweepstakes or social casino platform and would like to discuss how we work with operators, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence editorial rankings on this site.
- Editorial or content feedback — Readers often spot angles we have missed or details that deserve more space. If our coverage of a topic like state eligibility, responsible play, or prize redemption could be clearer, let us know.
- Responsible play concerns — If you or someone you know is struggling with gambling-style activity, mention this in your message and we will direct you to relevant support resources.
What Happens After You Email Us
Your message goes directly to a member of the editorial team — no auto-reply, no ticketing system standing in the way. Someone who has read what you wrote will respond.
Our target window is two working days. During busier periods it may take a little longer, and we appreciate your patience. We do follow up on every substantive enquiry.
If your message is about a factual error or an update to a platform's terms or state availability, we will investigate and, where warranted, update the relevant page. We do not publish corrections publicly in all cases, but we do act on them.
A Note on Our Editorial Approach
Social Casino is an independent comparison site. The platforms reviewed here — including the sweepstakes casinos ranked across our pages — are assessed on criteria like game variety, welcome offers, daily reward structures, and the clarity of their Sweepstakes Coins redemption process. Our site may earn commission when readers visit a listed platform, but that relationship does not determine how platforms are ranked or reviewed.
If you have read something on this site that felt misleading or that conflicted with your own experience of a listed platform, that is exactly the kind of feedback we take seriously. Reader input is one of the ways we keep our content honest and current.
For a broader look at the platforms we cover and how we evaluate them, the sweepstakes casino comparisons on our main pages give a full picture of our methodology and the options available to players in the US.
Before You Write — Quick Answers
Some questions come up often enough that the answer is already on the site:
- Do I need to purchase coins to win prizes? — No. Legitimate sweepstakes casinos offer a no purchase necessary method of entry. You can request Sweepstakes Coins without making a purchase through each platform's alternative method of entry (AMOE).
- Are sweepstakes casinos legal in my state? — Availability varies by state. Some states restrict or prohibit sweepstakes casino operators, and operators also make their own decisions about which states they serve. Always check the platform's terms and your state's current rules before signing up.
- Is prize redemption the same as winning real money? — Not exactly. Sweepstakes casinos operate under a promotional model, not a real-money gambling licence. Prize redemptions involve Sweepstakes Coins meeting a minimum threshold, identity verification, and processing times that vary by platform. Terms and conditions apply.
- What age do I need to be? — Most platforms require users to be at least 18 years old. Some require 21, either across all states or in specific ones. Check the operator's eligibility rules before registering.
If your question goes beyond these, email us directly and we will respond with something more specific.
We Value Honest Feedback
This site exists to help people in the US find and compare sweepstakes and social casino platforms with a clear head. If our content is doing that well, we are glad to hear it. If it is falling short somewhere, we genuinely want to know. Either way, thank you for taking the time to get in touch.